Frequently Asked Questions
Everything you need to know about your next favorite pair of jeans.
How do I find my perfect fit?
We provide a comprehensive size guide on every product page. If you are between sizes, we generally recommend sizing down for our stretch denim and staying true to size for our rigid 100% cotton collections.
What is your return policy?
We offer a 30-day return window from the date you receive your order. All items must be in original condition with tags attached. Please note that return shipping costs may apply depending on your location.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the domestic region. International orders may take 7-14 business days depending on customs processing and your specific location.
How should I care for my Dr. Denim jeans?
To preserve the color and fabric integrity, we recommend washing your jeans inside out in cold water and hanging them to dry. Avoid tumble drying and frequent washing to extend the life of the denim.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and 'Buy Now, Pay Later' options like Klarna and Afterpay in select regions.
Can I change or cancel my order after it's placed?
Our warehouse processes orders quickly to ensure fast delivery. You can request a cancellation within 30 minutes of placing the order; after that, we are unable to make changes, but you can initiate a return once the package arrives.